- MRMichael R.I recommend this productRated 5 out of 5 starsYesterdayAdjusted review
Hello, I'm leaving an additional review on this unit of 5 stars, because although I had significant problems with my purchase and machine, TMF has decided to go ahead and refund my our purchase. This is the definition of taking care of your customers. We purchase probably anywhere from 3-6k of chemicals and equipment per year from TMF, and they honor their clients even if it means they loose a little bit of money. This is by far the best dealer in America for equipment, chemicals, and training. Their customer service always goes above and beyond the standards, and that's why we will always support and buy from them. Thanks!
Was this helpful? - MRMichael R.Verified BuyerI do not recommend this productRated 1 out of 5 stars4 days agoBad design, poor manufacturing!
I'm giving this purchase a 1 star review, because this is a very bad design, and the seller and manufacturer don't tell you that you can't let the machine tip over accidentally for even just a second, which happens very easily if the clean water tank is not as full. I've had the worst experience with this machine, and I asked if since this happened within a week of purchase and the gasket in on top of the blower adhesive came loose and got sucked into the vacuum. This shouldn't happen with one water intrusion, especially when the machine so easily tips over. This is the second machine they shipped me with issues as well. The gasket is crap material, and the adhesive is not heat resistant. This needs corrected by the manufacturer. In addition, the cord was tugged out of the power plate upon arrival. I didn't even say anything about that till now, when the manufacturer doesn't want to warranty. This is a bad design. Do yourself and do buy it until these issues are corrected! Basically, I'm feeling like I wasted $1200 on this unit! It's pretty much going to be useless to me now, because I'll constantly be concerned about the motor burning up with the part of the gasket that was sucked into it! This is unacceptable craftsmanship and manufacturing, and I would never recommend buying this piece of garbage!
Was this helpful? - BSBrian S.Verified BuyerI recommend this productRated 4 out of 5 stars1 year agoVery good, not yet perfect
I have been looking for a good spot cleaning option for a while and decided to take a shot on the pre order.
The good:
Solid with quality components.
Very portable.
Water gets good and hot.
Great suction.
What needs improvement:
Power cord tie in already broke and needs a sturdy attachment. I already had to zip tie it to the handle.
Needs a drain for the clean water tank.
I would definitely buy it again, it is a great asset since I don’t have the large machines. I just hope they make these improvements. I’ll eventually get around to finding a way to make a drain for the tank.
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